I have thirty years experience working in an office; In January 2016 I commenced as the Payroll Manager of Operations and Delivery at PwC Complete Payroll; 10 years at Stewarts and Crazy Prices Supermarkets Ltd Head Office; 16 years based in an accounts environment within Ards Borough Council and 1 year based at Belfast City Council as a Senior Payroll Advisor responsible for a payroll of one thousand five hundred fortnightly employees. At Pwc Complete Payroll, I am currently responsible for the delivery and quality of all UK payrolls at PwC's payroll Centre of Excellence. - Payroll bureau management - Key customer account management - Preparation of complex UK and cross border payrolls - Operations manager for high volume payroll business and 25 staff - Monitor portfolio allocations and ensure cover during absence - Report to Senior Management on operations and delivery - Manage the reviewing team in reviewing weekly/monthly/ quarterly payrolls for small and large employers, also reviewing specified larger clients - Dealing with client queries, attend client calls and meetings - Involved in recruitment - Technical payroll support, product development and people development - Payroll training to PwC's professional staff - Ensure quality in delivery in managing our monthly quality control process - Ensure successful attainment of accreditations from external auditors are all achieved - Workflow management - Work as part of the middle management team in supporting the business growth and delivering business strategy
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