Reward Strategy. Incoporating Payroll World.
Lou Gray

Lou Gray

Head of transitions

Belfast, United Kingdom


I have thirty years experience working in an office; In January 2016 I commenced as the Payroll Manager of Operations and Delivery at PwC Complete Payroll; 10 years at Stewarts and Crazy Prices Supermarkets Ltd Head Office; 16 years based in an accounts environment within Ards Borough Council and 1 year based at Belfast City Council as a Senior Payroll Advisor responsible for a payroll of one thousand five hundred fortnightly employees. At Pwc Complete Payroll, I am currently responsible for the delivery and quality of all UK payrolls at PwC's payroll Centre of Excellence. - Payroll bureau management - Key customer account management - Preparation of complex UK and cross border payrolls - Operations manager for high volume payroll business and 25 staff - Monitor portfolio allocations and ensure cover during absence - Report to Senior Management on operations and delivery - Manage the reviewing team in reviewing weekly/monthly/ quarterly payrolls for small and large employers, also reviewing specified larger clients - Dealing with client queries, attend client calls and meetings - Involved in recruitment - Technical payroll support, product development and people development - Payroll training to PwC's professional staff - Ensure quality in delivery in managing our monthly quality control process - Ensure successful attainment of accreditations from external auditors are all achieved - Workflow management - Work as part of the middle management team in supporting the business growth and delivering business strategy


The Rewards

The Rewards

Reward Strategy presents its flagship awards event, The Rewards, evolved from the Payroll World Awards.
Payroll Autumn Update 2020

Payroll Autumn Update 2020

Shaping your payroll and reward strategy: Define next year’s employee benefits, payroll, payments, pensions and compliance solutions.

E-mail our sales team at or refer to FAQ page of the event
020 7940 4801

Give us a call (ext. 2) Monday to Friday 9:00am to 5:30pm

Start a Live chat with one of our team members in the bottom right corner
Reward Strategy homepage
Reward Strategy RSS

Member of

Did you find our website useful?

Thank you for your input

Thank you for your feedback - an online news and information service for the UK’s payroll, reward, pensions, benefits and HR sectors. is published by Shard Financial Media Limited, registered in England & Wales as 5481132, Axe & Bottle Court, 70 Newcomen St, London, SE1 1YT. All rights reserved. Reward Strategy is committed to diversity in the workplace.
© Copyright Shard Financial Media Ltd