Almost half of employees that are working from home have not had enough training on workplace software to work efficiently, Intact research has highlighted.
According to a survey of 1,000 employees, 27% consider their workplace communication tools to be unfit for purpose, while 42% don’t feel they have received adequate training.
The top annoyances of the tools used by those that work from home are poor quality systems and technical issues, at 23% and 20% respectively, with 29% that said that a poor internet connection is a significant hinderance to effective working.
With the delay in the easing of the remaining Covid-19 restrictions, many remain working from home at least part of the time. Of those surveyed, however, two in five said they were concerned that their employers were spying on them.
Instant messaging and email were cited as the preferred forms of workplace communication, ahead of face-to-face meetings and video calling.