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HR execs reflect on future of work

In a poll carried out by The Hackett Group, HR execs shared that remote working is here to stay and that digital transformation is the top challenge for employers.

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HR executives have shared their thoughts regards the future of work including the scale of remote and hybrid working and how it is currently happening, as well as why they expect it to continue as the risks of the pandemic start to ease.

 

In a poll carried out by management consultancy The Hackett Group, it revealed that an overwhelming number of respondents believe that remote working is here to stay. In fact, the HR professionals stated that once the crisis ends, 76% will still be working remotely at least part of the time.

 

In line with this new way of working, the respondents said that the adoption of digital tools ramped up to support remote work, however the work itself and how it was measured changed very little.

 

For 32%, the monitoring of results and outcomes more closely was rolled out, while 24% increased scrutiny of outputs. However, only 27% monitored time worked and activity more carefully.

 

The report shared that due to this, productivity has been maintained among workforces, but not without serious strains on remote workers, adding that other problems didn’t disappear but they were exacerbated.

 

Changes to work models

Those surveyed noted that workplace strategies and governing mechanisms have not kept pace with changes in work models, with workplace strategies moving further away from labour optimisation to employee empowerment.

 

While this has been the case, the report highlighted that changes in talent management and benefits aimed at enabling remote working have been largely effective but more needs to be done to support sustainability.

 

Digital transformation

Lastly, the HR executives shone a light on the challenges when it comes to the digital transformation of work. They stated that skills mismatches and melding the work of people and smart automation are among the biggest struggles.

 

They pointed out that agile teams, targeted training and an expansion of flexible and remote working are among the most effective responses to the impacts of digital transformation.

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