Trafalgar House, the pensions administration specialist, has announced its appointment as administrator to the Costain Pension Scheme – the first time the service has been outsourced.
The appointment also means Trafalgar House will take on two of the existing in-house staff, providing further support to over 6,000 members of the scheme.
Hannah Absolom, group pensions manager at Costain, said: “The decision to outsource the administration service for the first time was one not taken lightly, so it was crucial for us to find a provider who showed long-term commitment to the industry and also to enhancing the experience felt by our members.
“Trafalgar House’s focus on developing the services offered to members and their eagerness to take on two of our existing pension staff to help the continuity of care were big factors in the decision to appoint them.”
Gary Mills, chair of trustees for The Costain Pension Scheme, said: “Our in-house team have always provided exemplary support for members and we were keen to ensure this remained through the handover and for the life of the scheme. We all believe Trafalgar House offer a modern and innovative approach to the administration function and we look forward to working with them.”