In print. Online. In person.

Privacy Notice

Shard Financial Media Limited Privacy Notice

This policy applies to personal information collected on websites owned or controlled by Shard Financial Media Limited and its UK affiliates and their brands - for a list of these brands click here (collectively referred to in this policy as “we”, "us" or "our").

This Privacy Notice explains how Shard Financial Media uses your information and how you can limit our use of that personal data. The data controller in respect of this website is Shard Financial Media Limited.

We comply with data protection legislation such as the Data Protection Act 1998 and the EU General Data Protection Regulation. This regulates the processing of personal data relating to you and grants you various rights in respect of your personal data.

Information we collect from you

We gather information that relates to, and can identify you (e.g. your name and email address) and information that does not identify you (e.g. a visitor’s behaviour patterns when they visit our website).

We collect information that to evaluate our site, ensure that our site and services run properly and ensure we are paid for advertising services we offer.

How we gather information

Information is gathered in two ways:
  • indirectly (e.g. using website technology or technology when you use a Shard application for a mobile device); and
  • directly (e.g. when you buy one of our products, register to access parts of our websites or download a whitepaper or return feedback surveys published at our events.

Use of your information

We use your personal information to:
  1. remember you when you visit our website and track your browsing patterns by using cookies. You can prevent this; check our Cookie Policy for more information.
  2. ensure any products or services you receive are correctly administered (including subscriptions).
  3. contact you by email, mail or telephone to let you know about any of our products, services or promotions (which, in some cases may be provided by third parties) if you give us permission.
  4. ensure materials on the website are presented in the most effective manner for you and your computer.
  5. collate and log numeric internet addresses to improve the website and to monitor website usage.
If you have not purchased our products, engaged with us at any of our events or shown any activity on our website for more than two years, we will remove your information from our database to ensure we are only keeping data we need.

If at any point, you would like to withdraw consent of receiving such marketing communications from us, or would like to change the channels that we use to contact you, please click on the unsubscribe link at the bottom of any emails you receive. You can also manage your preferences on your account. Alternatively, email us, stating your preferences at

Accessing and updating your personal information 

You can update your details and marketing preferences by accessing your account pages on the website here, by emailing or by writing to us at Shard Financial Media, Axe & Bottle Court, 70 Newcomen Street, London, SE1 1YT.

You have the right to access the personal information held about you. To find out more about your rights as a data subject, click here for a guide provided by the Information Commissioner’s Office. To obtain a copy of the personal information we hold about you, please send an email to


The password you provide when registering with the website is encrypted to ensure protection against unauthorised access to your personal information.

We invest in high-quality security and do our utmost to protect user privacy. No data transmission over the Internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of the website. Any information that you send is at your own risk and may be read by others. However, once we have received your personal information we use strict procedures to protect the security of your personal information.

Disclosing your information 

We may disclose your personal information if we are approached by a potential buyer of our business, if we are required to do so by law or in good-faith believing such action is necessary to comply with the law.

We never sell personal information, or pass it to third parties for marketing purposes without your permission.

If you give us consent to receive Third Party communications, the following carefully-screened Third Parties will be given your information.These Third Parties can be found on our marketplace. You can withdraw this consent any time on your account here. We can assure you that you will only receive communications from those that are relevant to your interest and/or event that you’ve attended.

Where we store your personal information 

The personal information that we collect from you may be sent and stored outside the European Economic Area (“EEA”) in order to carry out the activities listed in “Use of Your Information”.

Changes to this Policy 

If we change our Policy, we will post the changes on this page and email you regarding any updates. Please check the website regularly for any changes to this Policy. Where the changes are significant, we may also choose to email all our registered users with the new details. Where required by law, we will obtain your consent to make these changes. 

If you believe that we have not adhered to this Policy, please notify us by email at and we will try to solve the problem promptly.
Shard Financial Media, a fast-growing business serving key communities in UK and Pan-European financial services.We have a respected presence in consumer and commercial lending, collections and credit management, payroll and rewards, and turnaround, restructuring and insolvency (TRI) – and the list is growing all the time. – an online news and information service for the UK’s commercial and consumer credit industry. is published by Shard Financial Media Limited, registered in England & Wales as 5481132, Axe & Bottle Court, 70 Newcomen St, London, SE1 1YT. All rights reserved. Credit Strategy is committed to diversity in the workplace.