And how to create inclusive workplaces for success
In recent years, there has been growing recognition of the value neurodivergent individuals bring to the workplace. As businesses strive to become more inclusive, payroll has emerged as a particularly promising career path for those who think differently. From heightened attention to detail to a preference for structured tasks, neurodivergent professionals often possess strengths that align closely with the demands of payroll roles.
The Strengths Neurodivergent Individuals Bring to Payroll
Payroll is a role that requires precision, consistency, and a strong grasp of rules and regulations — qualities that many neurodivergent individuals naturally excel in. Here are some of the key strengths they may bring:
Exceptional Attention to Detail: Many neurodivergent individuals, particularly those with autism or ADHD, have a keen eye for spotting errors and inconsistencies — a vital skill in payroll where accuracy is paramount. It is also really helpful when finding that elusive penny in balancing discrepancies.
Affinity for Routine and Structure: Payroll processes often follow a predictable cycle, which can be comforting and motivating for those who thrive in structured environments. The deadlines give us a clear target to achieve.
Strong Analytical Skills: Neurodivergent professionals may demonstrate advanced pattern recognition and problem-solving abilities, helping them navigate complex payroll systems and legislation.
Commitment to Fairness and Compliance: A strong sense of justice and rule-following can make neurodivergent individuals particularly adept at ensuring payroll practices are ethical and compliant.
Creating Supportive Environments: Practical Guidance for Employers
To harness these strengths, organisations must create environments where neurodivergent employees can thrive. This begins with understanding and implementing reasonable adjustments that support individual needs.
1. Flexible Working Arrangements
Allowing remote work, flexible hours, or quiet workspaces can help reduce sensory overload and improve focus. Payroll tasks often lend themselves well to remote or hybrid models.
2. Clear Communication and Expectations
Providing written instructions, visual aids, and clearly defined goals can help neurodivergent employees understand their responsibilities and reduce anxiety.
3. Assistive Technology and Tools
Software that automates repetitive tasks or flags anomalies can support neurodivergent employees in managing workloads efficiently.
4. Inclusive Recruitment Practices
Job descriptions should focus on essential skills rather than vague requirements like “excellent communication skills.” Consider offering work trials or alternative interview formats to better assess candidates’ capabilities.
5. Training and Awareness
Educating managers and teams about neurodiversity fosters empathy and understanding. Encourage open conversations and provide resources to support inclusive practices.
6. Reasonable Adjustments
Although these have been available to employees for years, there is a lot more emphasis on the legal requirement of the employer to offer reasonable adjustments to support those with additional challenges to throive in the workplace. This could be something as simple as noise cancelling headphones, dedicated workstation, or changes to work pattern to suit the individuals needs (which would come under flexible working arrangements).
7. Workplace Passports
Workplace passports are a great tool for the manager to keep an open dialogue with their team members on what needs and support they need. The employee can list their strengths and struggles, how best to communicate with them, if there is a better part of the day for them to do more challenging work and this can then be constantly reviewed and kept on their files.
This list is not exhaustive; there is a lot more that should be recorded but it can be a really useful tool. Reasonable adjustments can also be listed, and the outcome of the adjustment in supporting the employee.
It should be noted that just because an individual has a struggle that does not stereotypically lend them to a numerical role such as Dyscalculia, this should not stop them having a thriving career in payroll. Payroll careers span much more than just processing numbers, there are roles such as legislation and compliance, system developers, trainers, product managers to name just a few.
Technology is also advancing, and although I still promote that all payrollers need to be able to do basic manual calculations, this is a need to understand how it works rather than doing this day in day out.
A Win-Win for Individuals and Organisations
By embracing neurodiversity in payroll, organisations not only create more inclusive workplaces but also benefit from the unique talents and perspectives neurodivergent individuals offer. With the right support, these professionals can thrive in roles that value precision, structure, and integrity — making payroll a natural fit for many.